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Effective 1/1/2021, Teladoc Behavioral Health will include benefits to members 13+.

This is a wonderful change from members 18 and older!
Remember, both “Teladoc Medical” and “Teladoc Behavioral Health” have $0 copay with the CCPOA Medical Plan.

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Get Started with Teladoc

Blue Shield of California is pleased to provide you with Teladoc, an added medical benefit that allows you to resolve many of your medical issues—anytime day or night—through the convenience of phone and online video consultations.

  • STEP 1 - We've made it quick and easy. Simply go to Teladoc and click "Set up account." If you do not have access to a computer, call 1-800-Teladoc (835-2362)
  • STEP 2 - Complete your medical history. Log on to your account and complete the "My Medical History" section.
  • Step 3 - Call. A Teladoc doctor is just a call away. 1-800-Teladoc

Quality Medical Care

All Teladoc doctors are U. S. board-certified, state-licensed in California and average15 years of practice experience. With your consent, Teladoc consultation information can be sent to your primary care physician.


Talk to a doctor anytime through the convenience of phone or online video consultations. Teladoc doctors can diagnose and even prescribe medication, if necessary, for many conditions including allergies, cold and flu symptoms, ear infection and more.

At a Price You Can Afford

Teladoc is a convenient and affordable alternative to costly urgent care and ER visits for non-emergency medical care. You also save the time spent driving to and sitting in a waiting room.

Off-Work Note

When you are talking with a Teladoc physician, and if in the doctor’s judgment you are not able to work for the next 24 hours, the doctor may grant your request for an Off-Work Note.

If you need to be off work for more than a 24- hour period, you will be directed to follow up with your Personal Physician. For other diagnoses and injuries you will need to see your Personal Physician for an Off-Work Note.

To receive the Off-Work Note, you will need to have access to a fax machine or the Internet. There is no additional cost to receive the Off-Work Note.

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